Port32 Marinas Member Application Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Account Information: When you create an account, we collect your name, email address, phone number, and marina membership details.
• Service Requests: When you request a boat launch or amenities, we collect details such as your boat identification number, requested launch time, and specific amenity preferences (e.g., fuel, ice, or other supplies).
• Payment Information: If payments are processed through the App, we collect payment details (e.g., credit card information) via secure third-party payment processors. We do not store payment information directly.

b. Non-Personal Information

• Usage Data: We collect information about how you interact with the App, including pages viewed, features used, and time spent on the App.
• Device Information: We collect - Your device type, operating system, unique device identifiers, IP address, and mobile network information.
• Location Data: With your consent, we may collect precise location data to provide location-based services, such as identifying the marina you are visiting.

2. How We Use Your Information

We use your information to:

• Provide Services: Process boat launch and amenity requests, manage your account, and deliver personalized services you have requested.
• Improve the App: Analyze usage data to enhance App features, performance.
• Communicate with You: Send transactional emails or notifications related to your requests, account, or marina services. With your consent, we may send promotional messages about Port32 Marinas' offerings.
• Ensure Security: Detect and prevent fraud, unauthorized access, or other illegal activities.
• Comply with Legal Obligations: Fulfill legal requirements or respond to lawful requests from authorities.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

• Service Providers: With trusted third parties who assist us in operating the App, such as payment processors, cloud hosting providers, or analytics services. These providers are contractually obligated to protect your information.
• Marina Operations: With Port32 Marinas staff or contractors to fulfill your boat launch or amenity requests.
• Legal Requirements: When required by law, such as in response to a subpoena, court order, or government investigation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Access and Update: You can access or update your account information through the App's settings.
• Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions in emails or contacting us.
• Location Data: You can disable location services in your device settings, but this may limit certain App features.
• Data Requests: Depending on your jurisdiction, you may have rights to request access, correction, deletion, or portability of your personal information. Contact us at the details below to exercise these rights.

6. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain data longer to comply with legal obligations, resolve disputes, or enforce agreements.

8. Third-Party Links

The App may contain links to third-party websites or services (e.g., payment processors). We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

9. International Users

The App is operated in the United States. If you use the App from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using the App, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the App or via email. Your continued use of the App after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: